Shipping and Returns

Our Shipping Policy

Shipping is available within North America.  
For individual Canadian orders we are happy to offer FREE Shipping! Canadian orders arrive between 7-10 business days.
For individual American orders we charge a flat rate of $12.00 CAD

Our Refund Policy

Due to the personal nature of the Airwheel Respirator Fresh Air Mask (F3) – all sales are final. 

Airwheel F3 Manufacturer's Warranty

From the date of purchase, users can enjoy the one-year warranty from the Manufacturer on the whole machine with the purchase receipt and valid warranty certificate.  Consumables are not covered by the warranty (consumables include but are not limited to:  mask silicone, filter, mask band, etc.).

The following conditions do not enjoy warranty service

All faults and damage caused by human factors; Damage caused by failure to use, and maintain in accordance with the instructions for use;  Alter the receipt, have no warranty certificate, or exceed the warranty validity period;  The product model and manufacturing code of the warranty certificate do not match the product being repaired;  Damage of fresh air electric module due to water ingress;  Damage caused by force majeure such as fire, lightning, earthquake, etc.;  Failure caused by improper storage or accidents; normal use, wear, cracking and infection. 

Additional warranty information can be found in the instruction booklet included with each kit.